THE DETAILS
Oct 30 2008 08:01
A: Account Manager Hello Emma,
Even though the hosting subscription of lameatnames.com was set up on August 24th and is practically beyond our 60-day money-back guarantee, we are willing provide you with a full refund. We have to keep $10 for the domain registration, according to our Terms Of Use, so the payable amount should be $61.60 - $10 = $51.60 USD.
Please note, however, that in the last 36 hours your hosting account generated 100 GB overtraffic. Considering your present reseller rates, these extra 100 GB cost $300 USD. To stop the traffic, we just disabled the access to all .jpg files placed here: /www/www/files/gimgs.
After deducting $51.60 from this overtraffic fee, you need to pay $248.40 USD. You can settle the amount through the following direct billing form: https://purchase.icdsoft.com/Purchase/74WHQ1AI4G
In the meantime, you can point the name lameatnames.com to another host by using the following domain management interface: https://domains.suresupport.com. To log in, please use the present hosting Control Panel password for lameatnames.com.
If you have any further questions regarding this matter, please contact us!
Thank you!
Best Regards,
Joana Pavlova,
Account Manager,
SureSupport.com
FYI - 100GB of overtraffic is WICKED. That means we are a success!! LOLZ
and FYI Joana Pavlova - that is then name of a cake!
xx Lektrogirl
posted by Lektrogirl at
15:00
2 Comments:
their "breaking it to you gently" math was really very funny
we owe you x amount but really you owe us $248.40 USD
:(
god i know. i felt like crying when i first read it. but in perspective, it means the site is popular. i just have to use my brain to find somewhere else to host it and then a money spinner to keep it going.
big pussy.
big bitches.
big business.
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